Refund policy

Return Policy

We have a 3 day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Important Note : We reserve the right to deny any return request. In that case your return won't be accepted and you won't be eligible for a refund.

If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

To start a return, you can contact us at peppylittlethings@gmail.com. , info@peppylittlethings.com.

Or whatsapp us at 09487156722. 

If you wish to return our products, the shipping cost must be paid by the customer and we will be refunding you only the original order amount once we receive the items back to our warehouse and after inspecting the products for any damages.

If some of the products are found to be damaged in transit while returning then the customer will only be eligible for a partial refund excluding the price of the damaged product. If all the products are broken in return then the customer wont be eligible for a refund.

You can always contact us for any return question at peppylittlethings@gmail.com.

Damages and Breakages

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Please share a picture/video of the damaged products via Email or Whatsapp so that we can evaluate the damage and initiate Refunds accordingly.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at peppylittlethings@gmail.com, info@peppylitlethings.com